Shipping & Returns

All ducks are dispatched as soon as payment is received, via Royal Mail.* Upon dispatch, Duck Merchant will email you with the details of the dispatch and a confirmation of your order. This email will also contain a 'Quacker Tracker' ref number you can use to track the delivery of your duck.

If you received your duck, and find it to be faulty or have to return it as an unwanted gift (unlikely), please use the Contact Us link on the sidebar on the left of this page and one of our expert quack team will get back to you as soon as possible.

*This is a website to demonstrate some excellent payment technology. Do not buy things from this site expecting to get a real product posted to you. As you won't.
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